“Call me back Thursday” actually happens on Thursday.
Every outcome you save can carry a next step. When the time comes, that person is at the top of your list with your last notes beside them. New leads and due callbacks come first. Everything else waits its turn.
- the moment a callback is due
- First in line
- picked once, for every reminder
- Day + time
- to pick Callback, then a time
- 1 key
- on the contact, so the team can see it
- CRM task
The list keeps your promises for you.
Every outcome you save can carry a next step. Redialler keeps the list in the right order so the promise you made is the next call you make.
Call them while they still remember filling in the form.
Interest fades fast. A lead that came in this morning belongs at the top of this morning's list, not at the bottom of next week's. Redialler puts new leads and due callbacks first, so the next name you see is the one most worth calling.
You never sort. You just call the next name.
Every time you save an outcome, Redialler re-orders what is left. The name at the top is always the one most worth calling right now.
order, top to bottom
- Callbacks that are due now
- New leads that came in since you started
- Fresh names in your list's own order
- No-answers ready for another try
- Out-of-hours names held back until they are in hours
A callback, start to finish.
- 01
Save it with the outcome
Pick a day and time. Thursday 10:30. It is a task on the contact in your CRM.
- 02
It rises when due
On Thursday at 10:30 they are the next name in your list, with the last transcript beside them.
- 03
Call and close it
Tick the task done beside the call and save the new outcome. The next step, if any, is set.
Questions about follow-ups.
What if I am not calling when a callback is due?
It waits at the top of your list. The CRM task shows it as due so a teammate can pick it up if you agree that.
Can a manager reassign a callback?
Yes. Change the record owner in your CRM and the lead moves to that rep's list.
How many times will a no-answer be retried?
Up to four tries in all. Redialler brings them back after 4 hours, then a day, then three days.
Does it respect their working hours?
Yes. Each person is marked in or out of hours where they live. You can let that guide you or make it a hard rule.
Keep every promise you make.
Set up your calling workspace in minutes. Questions about your CRM or team? Talk to us before you start.