Manual
one callPaste a number and call. Who they are shows up beside the dial pad, so you never go in cold. Save the outcome and a follow-up before you move on.
For the one-off call
Redialler rings several people at once, keeps familiar caller IDs when safe, and chooses among eligible local numbers. Rolling limits and optional quality protection help manage the pool; they cannot guarantee that carriers will never apply a spam label.
Unanswered calls are saved as attempts. Only the winning call is recorded.
Same screen, same notes, same local numbers. The only thing that changes is how many calls are going at once.
Paste a number and call. Who they are shows up beside the dial pad, so you never go in cold. Save the outcome and a follow-up before you move on.
For the one-off call
Load a list and work it top to bottom. Finish a call, log the outcome, and the next person is already up. Callbacks that are due come first. People outside their calling hours are held back before you dial.
For working a list
Put your headset on and Redialler calls several people from your list at the same time. The first one who answers is talking to you within the same second. The rest are dropped and saved as attempts. Only the real conversation gets recorded and noted.
Redialler pauses new calls on its own if too many answers go unconnected, so nobody answers to silence.
For the most conversations per hour
Most high-volume tools trade tomorrow's pickup rate for today's dials. Redialler is built so the volume is sustainable.
Reps can ring up to five people within available caller-ID capacity. The first eligible answer wins; the queue's abandoned-live-answer guard can pause new launches.
Auto keeps familiar caller IDs, then uses weighted local selection. Sustained quality problems can trigger separate pacing overrides or parking; cleared automation parks restart warming.
New area, new list, new rep. Buy numbers in a click. Redialler tells you when volume needs more.
New leads and due callbacks first. Leads outside their local calling hours are held back. No sorting.
Calling hours, session caps, retry limits. Set once for the workspace. Lock them so reps cannot change them.
Returned calls go to the caller or the next free rep, with context on screen.
Rolling limits and gaps manage each number's load. Auto keeps a familiar caller ID when safe, then makes a weighted local choice. Optional protection can slow or park sustained quality problems and return recovered numbers to warming. Pacing and rotation cannot guarantee that carriers will never apply a spam label.
Interest fades fast. A lead that came in this morning belongs at the top of this morning's list, not at the bottom of next week's. Redialler puts new leads and due callbacks first, so the next name you see is the one most worth calling.
No phone system, no per-seat hardware. Invite, sign in, call. The numbers and lists are shared. The board shows everyone.
what scales with you
A good fit if
Not the right tool if
No. Your team must review consent, suppression, calling times, recording, and abandoned-call rules for its campaigns and destinations before using Parallel.
Match planned real attempts to the capacity and remaining allowance in Numbers. Warming starts at 25 attempts per rolling day and progresses through 40, 55, and 75. Active numbers have a 75 ceiling, and lower admin caps can apply. There is no universal number count for a team.
A later live answer reaching the answer route gets the workspace's short abandoned-call message. Validate real callback timing and delivery before increasing volume.
Attio today, with lists read live and calls written back. Other CRMs are on the plan.
Set up your calling workspace in minutes. Questions about your CRM or team? Talk to us before you start.