Redialler

A phone system, or a dialler built for outbound.

Aircall is a full cloud phone system. It is strong on inbound, call centre routing, and shared lines. Redialler does one job: help reps have more outbound conversations from the browser, with local numbers that stay clean.

See the comparison

What each one does.

Redialler details are what we have shipped today. Aircall details come from their public pages. Check their site for the latest.

FeatureRediallerAircall
  • Runs in browserRedialler: yesAircall: yes
  • Parallel diallingUp to 5 linesAircall: no
  • Agent on line before answerRedialler: yesNot applicable
  • Local number per callRedialler: yesVaries by plan
  • Spam protection with auto restRedialler: yesCheck their site
  • Notes and transcript to CRMRedialler: yesVaries by plan
  • Inbound callback routingTo the free repFull call centre routing
  • Reporting by numberRedialler: yesCheck their site
  • Keyboard firstRedialler: yesCheck their site
  • CRM supportAttio todayMany CRMs
  • SMSRedialler: noVaries by plan
  • International numbersRedialler: noAircall: yes
  • Pricing modelPer seat plus flat per number, no setup feeCheck their site

Pick the tool that fits your day.

Redialler

Outbound teams that want to work a list fast, show a local number on every call, and have notes land in the CRM without typing.

Aircall

Teams that need a full phone system with inbound queues, IVR, shared lines, and support workflows across many countries.

Pick how many people you call at once.

Same screen, same notes, same local numbers. The only thing that changes is how many calls are going at once.

Manual

one call

Paste a number and call. Who they are shows up beside the dial pad, so you never go in cold. Save the outcome and a follow-up before you move on.

For the one-off call

Power

one after another

Load a list and work it top to bottom. Finish a call, log the outcome, and the next person is already up. Callbacks that are due come first. People who are asleep or on holiday are flagged before you dial.

For working a list

Parallel

several at once

Put your headset on and Redialler calls several people from your list at the same time. The first one who answers is talking to you within the same second. The rest are dropped and saved as attempts. Only the real conversation gets recorded and noted.

Redialler slows down on its own if too many people pick up at once, so nobody answers to silence.

For the most conversations per hour

Questions about Redialler and Aircall.

Can Redialler replace Aircall?

Only if your main job is outbound calling in the US. Redialler does not do IVR, call queues, or shared support lines.

Does Aircall have a parallel dialler?

Aircall is a phone system with a power dialler. Parallel dialling is not part of their public positioning. Check their site for the latest.

Can I use both?

Yes. Some teams keep a phone system for inbound and support, and use Redialler for outbound sessions.

Does Redialler need a phone system underneath?

No. It runs on Twilio. You can buy numbers in the app or bring your own Twilio account.

More conversations
by lunchtime.

Sign in, pick a local number, and make your first call from the browser in a few minutes.

See how it works