Power mode

Last updated

Power mode calls one list, one person after another. You pick the list, Redialler loads each person in order, and you press Enter to dial. This guide covers list choice, order, skipping, retries, and calling hours.

Pick a list

In the Dialer, switch to Power and choose a source. A source can be an Attio list, an Attio saved view, or numbers you paste in. Attio sources are refreshed before the session starts, so new people on the list are included.

Order rules

People are loaded in list order by default. You can sort by last attempt so people you have not tried in longest come first. People who are in calling hours are shown ahead of people who are not.

Skipping

Press N to skip the current person without calling. They stay in the list and are loaded again after everyone else. You can also remove a person from the queue for this session.

People on a do-not-call list, people with a bad number, and people who have hit the attempt limit are skipped automatically. They are shown with a reason.

Retries

A no answer, busy, or voicemail outcome keeps the person in the queue for another try. The number of tries per person and the wait between tries are set in Session settings. A connected call with a saved outcome completes the person for this session.

Calling hours

Each person is marked in hours, out of hours, or timezone unknown, based on the area code of their number. Enforcement is on by default, so Redialler will not dial anyone outside 8am to 9pm in their local time. An admin can relax it in Settings, and reps can switch it in Session settings unless an admin has locked it.

Enforcement applies only when the timezone is known. A valid US number with an unknown timezone stays callable and shows a warning. Redialler does not guess.

Still stuck? Email hello@redialler.com.